Uptooyoo (Pty) Limited
Website and Mobile App Privacy Policy

Uptooyoo (Pty) Limited (hereinafter referred to as “Uptooyoo”) is a private company incorporated in accordance with the company laws of the Republic of South Africa, with Registration Number: 2025/446991/07, and having its Registered Office at Suite 7, Block B Carlswald Close, Cnr 7th and New Road, Midrand, Gauteng, 1684.

Your privacy is important to Uptooyoo. We are committed to respecting your privacy and the security and confidentiality of your personal data, communications and choices.The purpose of this Privacy Policy is to inform visitors to the website located at https://www.uptooyoo.com (hereinafter referred to as the “Site”) and users of the Uptooyoo mobile application about how we treat your personal information.

This Privacy Policy relates to the personal information collected electronically by or through the Site and mobile app through the following means: Enquiries made via the online enquiries portal Email services related to the Site or mobile application Account creation and app interaction on the Uptooyoo mobile platform

The privacy principles to which Uptooyoo subscribes include: Collection, collation, processing, and disclosure of personal information Processing limitation Purpose specification Further processing limitation Record retention requirements Limitation on disclosure Third-party disclosure Destruction of personal information Exceptions for statistical or research purposes

Cookies: Used to personalize your experience on the website. You may disable cookies in your browser settings. Clickstream: Our systems may track navigation paths and usage patterns on the Site and app. Web Beacons: Occasionally used in email communications to measure engagement.

Information protection is strongest when it remains in the possession of the data subject. You, as the User, are encouraged to carefully consider the nature and risk of submitting personal information before doing so. Uptooyoo commits to exercising reasonable diligence, care, and skill in processing personal information through the use of technical, administrative, and physical controls.

When using the Uptooyoo mobile application or website, we may collect certain types of personal and usage data to operate and improve our platform. The types of data collected may include, but are not limited to: Personal information provided by you, such as your name, contact details, and profile data Device and connection information, such as your IP address, browser type, operating system, language, and time zone App or site interaction data, such as pages visited, features used, session duration, and navigation paths Location information, if you choose to enable location services Technical diagnostics, crash reports, and performance analytics This information may be collected directly from you, through automated technologies, or from third-party service providers acting on our behalf. We collect and use this data to deliver core functionality, provide customer support, analyze platform usage, enhance security, and improve user experience. Where required by law or platform policies, we will request your permission before collecting sensitive or optional data (such as location). You may manage or revoke these permissions at any time through your device settings. We do not use Apple’s App Tracking Transparency (ATT) framework.

Uptooyoo uses your personal information to provide the services you request, improve the platform, and operate efficiently. Specifically, this data is used: To respond to your service or support queries For marketing and promotion of our services (with your consent) For product/service development To customize and improve the app experience For internal administration and legal compliance We will only share your data with third parties when necessary to provide the services, as described below.

We may use third-party service providers and software development kits (SDKs) to enable, operate, and improve certain features of the Uptooyoo platform. These services may include: Analytics and performance monitoring Payment processing Cloud hosting and infrastructure Communication services Marketing and user engagement tools These third-party providers may collect limited personal data necessary to perform their services. We require them to process all data in accordance with applicable data protection laws and to use it solely for the purpose of delivering those services to us. The list of service providers we use may change from time to time as our platform evolves. Any updates to this Privacy Policy will reflect those changes.

You have the right to opt in or out of communications and data processing. You may manage your preferences at any time through the mobile app settings or by contacting us.We retain your information only as long as necessary for the purpose for which it was collected or as required by law.

You may request access to, correction of, or deletion of the personal information we hold about you.We may verify your identity before making changes or disclosing any information. Uptooyoo limits internal access to personal data using training and security controls.

Uptooyoo does not knowingly collect or solicit personal data from children under the age of 13 (or 16 in the EU). The mobile application and services are not intended for use by minors. If we discover that personal information has been collected from a child without parental consent, we will delete that information immediately. Please contact us at courtney@richrewards.co.za if you become aware of any such case.

Some of the data we collect may be processed or transferred across international borders. We take steps to ensure data is protected regardless of where it is processed, in accordance with applicable law.

We may update this Privacy Policy occasionally to reflect legal, technical, or business changes. If we make significant changes, we will notify you in-app or by email. The most recent version will always be available on our website and will include the “Last Updated” date. Continued use of the app implies acceptance of the updated terms.

If you have a complaint, concern, or wish to report misuse or malicious activity, please contact: courtney@richrewards.co.za

Name: Court Reinier Wilson

Email: courtney@richrewards.co.za

Uptooyoo (Pty) LimitedRegistration Number: 2025/446991/07

Address: Suite 7, Block B Carlswald Close, Cnr 7th and New Road, Midrand, Gauteng, 1684

Website: https://www.uptooyoo.com

Email: courtney@richrewards.co.za

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